Mahalo Keiki's Heart provides supervised visitation, family observation, supervised child exchanges, and parenting time monitoring. Services are provided in a professional, neutral, and child-focused manner with the safety and well-being of children at the center of each interaction.

Complete the Request Services form on our website with your contact information and the type of service needed. After your request is reviewed, Mahalo Keiki's Heart will contact you regarding availability, next steps, and any additional information needed. Submitting a request does not guarantee acceptance of services or confirm an appointment.

Not necessarily. Services may be requested through a court order, attorney, mediator, guardian ad litem, or directly by a parent or caregiver. When a court order applies, we will review the relevant requirements before services begin

Mahalo Keiki's Heart serves families throughout Oʻahu. The location of services is determined based on the type of service, safety considerations, availability, and any applicable court requirements. Location details are discussed during the intake process.

Mahalo Keiki's Heart respects the privacy of the families we serve. Information is handled professionally and shared only as appropriate or required by applicable agreements, court orders, legal requirements, or authorized reporting procedures. Because some services are court-related, absolute confidentiality cannot be guaranteed.

Supervised visitation provides a structured environment in which a child can spend time with a parent or caregiver while an assigned monitor observes the visit. The monitor remains neutral and focuses on safety, appropriate interactions, and compliance with applicable service guidelines or court requirements.